Refund policy
As a rule we have a NO RETURN Policy.
Should items arrive damaged, please report the matter to collectiblesbydeon@gmail.com and we will be in contact with you.
- Photos form part of the description, and must be carefully viewed to familiarize yourself on the condition of the item.
- Care is taken when listing the item so that damages like cracks or chips are noted for the customer's information.
- Due to the nature of the type of products on offer, they are mostly pre-owned/pre-loved and often very old.
- Chipped items are offered at a reduced price and will be noted so on the listing.
- Please contact us regarding the identification/condition, size or weight of any product.
- Care is taken that items are adequately and securely packaged to ensure that you receive your order undamaged.